1. How do I book the service? 

Booking can only be done for EYFS and Primary students.  Secondary students can go directly to the canteen to select their food and make payment.

EYFS and Primary parents need to pre-book their order in advance via the link provided http://form.jotform.com/Mastercook/Sunmarke-stripe and lunch will be delivered in their class.

2. What is the price for lunch? 

Lunch is priced at AED24.25 this includes the main lunch and a dessert.

3. What is the menu like?  

Please click TERM MENU to see current available menu.

Alternatively, secondary students can check out our GRAB AND GO menu.

4. Do you offer special meal plans?  

As a nut-free school, all meals are prepared using nut-free products.  We also offer bespoke menus for students with special dietary needs, including gluten-free, dairy-free, etc.  For this request, please contact coordinator@mastercook.ae for a specialised price and to discuss options.

5. Does your menu contain allergen information?

As per Dubai Municipality guidelines, we follow their standard of menu labels that include the ingredients, allergens, and calorie content. The menu also has a specialised coding that identifies the contents of the meal, allowing our students to check if it contains something they are allergic to. Please communicate this to your child if they are in Secondary school.

	With Lactose		With Egg
	With gluten		Seafood
	With Soy		Vegetarian

6. Can my child buy food at the Grab & Go counter?

This option caters only to our Secondary school students and staff. The Grab & Go section of the dining services is exactly what it is – you grab the food, make the payment, and go on with your daily activity.  We always ensure that there is a menu suitable for vegetarians and non-vegetarians.

7. What are the canteen timings?

The canteen is open from 7am to 3.30 pm Monday to Thursday and 7am to 12:00 noon on Friday. Please note that only the Grab and Go section of the canteen is open on Friday. 

8. Is breakfast available in the canteen?

A healthy breakfast, via the Grab and Go section, is available daily from 7am. Secondary school students can only use the canteen at break time and lunchtime.

9. What time are the dining services available and when is lunch delivered to EYFS and Primary students?

The lunch period for various year groups is listed as per the below timetable.  For EYFS and Primary students, lunch will be delivered to their classroom prior to their scheduled lunch break.  All the delivered lunches will have the names clearly labelled on them so that teachers can easily identify and distribute them to the children during lunchtime.

10, How do I pay for my child’s lunch?

For EYFS and Primary students, parents can pay upon confirming their order.  For secondary, payments can be made using their credit card/apple pay / google pay/cash.

11. What if I forgot to place order can you still give my child her/his food?

We understand that parents can get busy and at times forget to make lunch, for this one time emergency situation, we suggest you contact Mastercook – Person in Charge- Ms Karen directly on +971566180756 and she will be happy to assist you for the day.

12. Who do I contact for any queries, suggestions, and clarifications?

The Mastercook catering team is happy to assist parents with their queries and for clarification. Please reach out to Karen from Mastercook on +971526180756 (mobile number) +97144488103 (Mastercook Office #)  +97144238995 (school number) or email enquiries to coordinator@mastercook.ae

13. I am travelling for 3 days and would like to book my child lunch during the time I am away, can I place order for 3 days only?

We are pleased to inform you that Mastercook are now accepting orders for short period, please go to the booking form and indicate the days you will require your child’s lunch delivered.

14. My child forgot to bring money, can you give him food?

Mastercook believe that food is essential part of child’s growth development.  If your child doesnt have money for the day, we will issue them the food for you to pay later.  Our canteen supervisor will contact parents to confirm this and check for any allergies.

For detailed EYFS & Primary timings click here

For detailed Secondary & Sixth Form timings click here

Click here to read Guidelines for Admissions and Transfers by KHDA.

School Transport Timings

Bus start times remain the same. For drop-off, buses will leave from the school at the following times

Further communication on this will be shared by our transportation department.

1. If you have any member of your household as confirmed COVID 19 Positive:

• The positive case must remain in isolation away from the rest of the household
• The remaining household members are required to isolate for 7 days from the positive test date.
• Children revert to online schooling during their isolation.
• A negative test does not mean the children can return to school before the isolation period is complete.
• If the child develops symptoms during the isolation period then there is a need to test the child. (This is your choice as a parent. However, a child cannot return to school with any symptoms and must isolate for 10 days from the start of symptoms)
• If you have a member of your household, with symptoms, that is currently awaiting test results

2. The whole household must isolate until negative test results have been obtained.

Only when the household member has received a negative result can the child return to school

3. COVID Positive Students

• Please Email the school Nurse immediately: nurse.sms@forteseducation.com
• COVID positive students must isolate along with their entire household for 10 days. Please do not send siblings to school. Even with a negative test.
• The school will identify the close contacts from seating plans and teacher knowledge and inform their parents.
• A letter will be sent to all parents in the bubble. In cases where there are multiple positives the class/ bubble will close for 2days to allow time for contract tracing.

4. Identified as Close Contact to a COVID positive person/student

• If a student is identified as close contact with a COVID positive case then they need to isolate for 10 days from last point of contact. (Please do not immediately test as contraction can take 3 to 7 days. Therefore, testing is futile)
• There is no requirement for other members of the household to isolate.
• If symptoms then develop there is a reasonable chance that the close contact person has contracted COVID and should take a PCR test. If the test is positive then revert to scenario 1.

5. If your child is sick

If your child is showing any symptoms of COVID 19 including: fever, cough, cold, headache or aches and pains then please keep your child at home. If symptoms persist for 2 or more days your child should take a PCR test (Younger children should isolate for 10 days from start of symptoms). If symptoms are no longer evident the child can return to school with a negative test. Please share the negative test with the child’s class teacher and school nurse (nurse.sms@forteseducation.com)

1. What are the changes to the age requirements for entry to Sunmarke School?

Age requirements will change for new students enroled into FS1, according to the UAE Ministry of Education Resolution no (24).

Children enroling into FS1, starting in September, must be three years old on or before the 31st of August.

Children enroling into FS2, starting in September, must be four years old on or before the 31st of August.

Similarly, children enroling into Year 1, starting school in September, must be five years old on or before the 31st of August.

The MOE resolution stipulates that all students currently enroled at private schools in the UAE are not affected by the change. This includes students who enrol for the final term of the 2022/23 academic year.
Schools that start the academic year in September, in line with MOE Resolution no (24).

2. When did this change come into effect?

This change was applicable from the start of the 2021/22 academic year in September 2021.

3. Why was this change made?

This decision was made to bring more consistency to the cut-off dates used by schools in the UAE with those used by schools abroad. For example, UK schools in the UAE will now have the same cut-off date as schools in the UK, and international British schools.

4. Who will this change impact?

This change will impact children up to six years old who are enrolling in school for the first time.

5. Will the new cut-off date apply to all year groups?

It will apply to new students enrolling in FS1, FS2, Year 1 and Year 2 in all schools in the UAE, as stipulated in the MOE resolution.

6. My child was born in October and is now in FS1 – I want to enrol him in another school for FS2. Can I do this or does he have to repeat the year?

Because your child is already enroled in dubai school, the new cut-off dates in the MOE resolution do not apply. He does not have to repeat the year as we will follow the Transfer Certificate provided by the previous Dubai school.

7. My daughter will be 4 years old in December. If I enrol her in FS2 for the last term of this year – before the changes come into effect – will she be able to start Year 1 next year?

Yes. The new age requirements will apply for new students from the start of the next academic year only. The MOE resolution stipulates that all students currently enroled at private schools in the UAE are not affected by the change.

8. I’ve already registered and paid the deposit for my daughter to start school in FS2 in September. She will be four years old in November. Is she affected by this?

According to the new cut-off dates in the MOE resolution, your daughter will not be able to start in FS2 in September.
Alternatively, we would be happy to transfer your child’s application to their age-appropriate year group (FS1) and register your child for this year group instead. Parents whose children are affected by the new cut-off dates and who have already paid deposits for their children’s enrolment are entitled to a refund if they wish.

9. My child was born one day after the cut-off date. Is there some leeway given?

No exceptions to the cut-off dates will be given under any circumstances.

1)  Can I come in for a school tour with my family?

We are now able to conduct School tours for prospective students and their parents.

Physical distancing and other health and safety requirements must be followed when arriving at our school, for a tour.

Please complete the Travel Declaration Form before requesting a school tour: https://bit.ly/3ghOOdv

• Temperature check upon arrival at the school
• Face Mask must be worn during your school tour
• A physical distance of 2 meters must be maintained

2) KHDA Parent School Contract

 To prepare for enrollment into the new academic year 2022-23, please note that: 

Students can only attend school in the new academic year if they are registered in the KHDA School System and parents have signed the Parent-School Contract. Please download the Dubai Now App which will enable you to sign the Parent/School Contract online. This only needs to be signed by parents of students who are new to the school. 

3) Documents for Registering at Sunmarke School 

If you are a new family, joining the school for 2022-23, please ensure that all pending documentation for your child is submitted to the Admissions department at Sunmarke School.

Documents that should be submitted to the school are:

• Letter of current enrolment at school (Year 2 Up)
• Transfer Certificate (Attested by UAE Embassy)
• School reference letter (Year 2 Up)
• School Reports – 2021-22 (Year 2 Up)
• 1 Passport Size Coloured Photo ( Student and both Parents)
• Student Passport Copy
• Student UAE Visa Copy
• Sponsoring Parents Passport and UAE Visa Copy
• Birth Certificate (in English or Arabic)
• Student’s Emirates ID Card (back & Front)
• Sponsoring Parent Emirates ID card (back & Front)
• Vaccination & Immunisation Record Copy
• DHA Medical & Immunisation Consent form

4) Age Cut-Off Dates

New students must be enrolled in their respective age groups as per the ministerial decree (820) of 2014.

The cut-off date is 31^st August without exception.

The table below shows the age/year-group information of students aged 3 to 6. Sunmarke School is required to comply with the age/year-group criteria and the cut-off date as per the ministerial decree.

This is a federal law and we are not able to consider any exemption requests. 

Fee Structure – Transferring students from Regent International School to Sunmarke School

At Sunmarke School, we understand that your child’s education is an investment and we strive to provide the highest quality education at an accessible price for a Premium School.

Additional Benefits:

Sibling Discounts: 1st Sibling 5%, 2nd Sibling 10%, 3rd Sibling 10%, 4th Sibling 10%. The sibling discount scheme is available to those siblings from the same family who enrol at the school for one full academic year. The sibling discount is applicable to the 2nd, 3rd, 4th and 5th child from the same family. The amount of the discount is calculated off the actual Tuition Fee paid of the child who pays the lowest tuition fee amongst the siblings enrolled at the school. The maximum discount per family cannot exceed 35% of the lowest paying sibling’s Tuition Fee.

Please email proof of all payments to:   accounts.sms@sunmarkedubai.com, and cc:   officemanager.sms@forteseducation.com    &    registrar.sms@forteseducation.com

Additional Fees (charged separately from Tuition Fee):

•  Optional Transportation Services via 3rd Party Service Provider;
•  Optional Dining Services via 3rd Party Service Provider;
•  Optional After-School Activities provided by 3^rd Party Service Providers;
•  School Uniforms;
• ·Educational Visits;

School Fees are subject to change in accordance with the Knowledge and Human Development Authority (KHDA) Fees Framework

Where the eldest sibling transfers to the secondary phase at Sunmarke School, but where the FS and Primary Phase siblings stay at Regent International School the following discount policy will be applied on full-year attendance:

Example 1:

• Eldest Child (1st Child in the family) – Attending Sunmarke: No Discount
• 2nd Child from the same family (Sibling 1 at SMS): 5% deducted from  3rd Term Tuition fee as per SMS Policy
• 3rd Child from the same family (Sibling 2 at SMS): 10% deducted from 3rd Term Tuition fee as per SMS Policy
• 4th Child from the same family (Sibling 3 at SMS): 10% deducted from 3rd Term Tuition Fee as per SMS Policy
• 5th Child from the same family (Sibling 4 at SMS): 10% deducted from 3rd Term Tuition Fee as per SMS Policy

Example 2:

• Eldest Child (1st Child in the family) – Attending Sunmarke School: No Discount
• 2nd Child from the same family (Sibling 1 at RIS): 5% deducted from  3rd Term Tuition fee as per RIS Policy
• 3rd Child from the same family (Sibling 2 at RIS): 10% deducted from 3rd Term Tuition fee as per RIS Policy
• 4th Child from the same family (Sibling 3 at RIS): 10% deducted from 3rd Term Tuition Fee as per RIS Policy
• 5th Child from the same family (Sibling 4 at RIS): 10% deducted from 3rd Term Tuition Fee as per RIS Policy

*Please note, that these discounts will be applied to the 1st, 2nd, 3rd or 4th siblings 3rd Term of joining actual Tuition Fee. The maximum discount per family is equal to 35% of the lowest sibling’s tuition fee.

Students transferring to Sunmarke School from Regent International School, will not be required to pay additional Assessment or Registration fees. Transferring students are only required to complete the RIS Re-Enrollment Form and pay the 5 % re-enrollment fee by the Start of the 3rd Term each year to secure their seat.

If a Regent International School or Sunmarke School student leaves the school but returns to the School before the end of one (1) academic term, they will keep their entitlement to the Regent International School Transfers to Sunmarke School Tuition Fee Structure. If more than one Term passes, then the student will be considered a New Student and will be required to pay the New Students Fee Structure as applicable to their group of re-entry.

Tariff for the following KHDA services as stipulated by KHDA:

• Request for student Education Continuation Certificate for visa renewal (AED 120)
• Request for student leaving form for the students who are leaving Dubai (AED 120)
• Request for student transfer between private schools (within the stipulated time frame)-Student transfer (AED 120)
• Request for student transfer between private schools (after the stipulated time frame)-Student transfer (AED 520)
• Request for attestation of student certificate or report card (120 AED).
• Issuance of ‘To whomsoever it may concern’ certificate for matters related to School – Attestation (AED 120)
• Issuance of ‘To whomsoever it may concern’ certificate for matters related to Students – Academic History (AED 120)
• Request to change student data at the Authority – Student exam grade amendment (AED 120)

In case any of the above services are required, please make payment of the respective amount with our school accounts office before collecting the document listed above.

Please see the table below for the dates that Term Fee Payments are due.

Letters and invoices are typically sent out at least a month in advance of the due date.

Admissions are now open for applications for 2022-23 AY* entry.

The 2022-2023 Assessment Diary is Open – We are now booking assessments for year groups FS1 & FS2, Year 1 to 10 and Year 12.

Please contact the Sunmarke Admissions Office to confirm your child’s assessment date.

For students currently Overseas: For students in current Year 6 and above we can offer Assessment at the current school attended.

Please contact us to find out more. Students transferring from UK schools in all years please contact us directly for more details.

For Students entering Year 7 and above assessment can be offered at the current school attended if that school is willing to administer the test under examination conditions.

The assessment will be the same as that taken by our local students with the addition of a Skype interview.

You will need to provide Registration, a letter of enrollment, latest school report and recommendation form by the date of assessment.

For Students transferring from UK schools please contact admissions directly to discuss your application.

We have state-of-the-art facilities on offer with special attention paid to athletics, the arts and the latest technological advancements. Below is an idea of what our facilities will include:

Athletics

• IFA- 18 Sized Football Pitch
• 200 Meter Athletics Running Track
• Two Swimming Pools
• Tennis, Basketball, Volleyball and Netball Courts
• Two Expansive Multipurpose Halls

Creative and Performing Arts

• Three Fine Arts Labs
• Dedicated Drama Studio
• 600 Seat Auditorium
• Four Music Labs
• TV & Radio Production Studios

Academic

• Nine World-Class Science Labs
• Five Design Technology Labs
• Three Libraries with Media Centres

Class Sizes for Academic Year 2022-23:

To ensure each student receives the individualised care he/she deserves, we cap classes based on the year. Below is a breakdown of student-to-teacher ratios by year:

At the end of each academic year, it is the school’s policy to mix and reallocate all classes throughout the school. This process is undertaken to ensure the even spread of age, gender, nationality, and ability across the classes.

Sunmarke is a truly international school with a focus on fostering diversity and nurturing talent. Sunmarke continues in Regent International‘s tradition in regards to enrollment with 80+ nationalities represented, the largest percentage hailing from the U.K.

A bus service is in operation at Sunmarke School. The details of this service, route and fees, are now available from the Transport Manager’s Office on the Ground Floor. For more information on bus fees, please click here. 

For more information on our routes and the COVID-19 health & safety protocols for our buses, please click here.

By accepting the cards, you and your child hereby agree to the below terms and conditions.

1.  Users must wear the ID around their neck at all times whilst on school premises.

2.  Validity of each card is subject to student payment of full tuition fee.

3.  Students with valid ID card can use various services within the school during the academic term/year duration such as Library book borrowing or subscribed optional services like bus or catering services.

4.  To ensure student safety, please wear this card around your neck when collecting students during school hours & present upon request.

5.  ID Cards are non-transferrable, non-exchangeable.  Please ensure that the ID cards are kept secure, and are not deliberately or inadvertently made available for use by any other person.

6.   Users must return all ID Cards and lanyards on expiry or when a student withdraws from school.

7.  Lost cards must be immediately reported to the Administration Office.

8.  Replacement of lost card is subject to AED50/-   and for lost lanyards at AED30/-.

9.  It is the duty of the parent/guardian to return all ID cards if there are any changes in the status of a student’s legal custody.  Please notify the School Administration so that we can issue you an updated card free of charge. Subject to documentary evidence.

10.  Alteration, falsification, copying or misuse of the ID card is a violation of the school’s regulations and will be subject to disciplinary action which may include reporting to competent government authorities.

At Sunmarke, we exercise a positive and inclusive admissions policy. Candidates will each be given due consideration on a case by case basis, and we will take into account the capacity of the premises, staff and curriculum pathways to effectively meet the needs of the individual. Our Achievement Centre offers a broad range of additional support for students with SEND, including targeted support in language, maths, literacy, and functional independence. We are currently working to develop our range of alternative curriculum pathways for Key Stages 2, 3 and 4 so that, in time, we can offer an appropriate pathway for every learner.

1. Is it approved by the Ministry of Education?

• It is a mainstream curriculum, supplemented by ASDAN modules. As it is a supplemented curriculum which focuses on reduced teachers, KHDA informed us there is no need for permission for this pathway as it falls under our current education licence.

2. What are the timings if my son is enrolled in this program?

• The timings are that of the normal school day, unless the student has additional needs or commitments outside of school that need to be met. As a KHDA accredited Rahhal provider, we can review timings to meet the student’s needs.

3. What are the timings if my son is enrolled in this program?

• The timings are that of the normal school day, unless the student has additional needs or commitments outside of school that need to be met. As a KHDA accredited Rahhal provider, we can review timings to meet the student’s needs.

4. What is the cost for LSA?

• Costs are an estimate range until all students are enrolled.

5. What would be mentioned in the invoice for this program? Is it “Tuition fee”?

• School fees are billed as normal. Parents will then have to sign a KHDA Individual Service Agreement for the LSA cost. This will then be a separate invoice.

6. How will I enroll my child?

• Our SENCO will assess the student before we can accept to ensure we can meet their needs in this class. It is a pathway that supports access to mainstream and we can’t cater for severe needs.

For more information on the pathway, please click here